Thanks so much for both of these suggestions.
Attempted option 1 & 2 and neither of those worked.
When I attempted Option 1 and went into Safe Mode, it just sat there with the think symbol and never went to Windows which never happened before, usually it would get right to loading Windows.
Option 2 states that ctrl+alt+del must be enabled...is there a place that I can check to see where that is or is not enabled, as that didn't work?
Otherwise, I guess she'll have to purchase a keyboard to use with it, or kiss her images goodbye.