Problem starting windows xp
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Holly
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Oct 22, 2011 at 05:19 PM
vista.ultimate.64 Posts 209 Registration date Sunday October 3, 2010 Status Member Last seen October 18, 2013 - Oct 26, 2011 at 11:33 AM
vista.ultimate.64 Posts 209 Registration date Sunday October 3, 2010 Status Member Last seen October 18, 2013 - Oct 26, 2011 at 11:33 AM
Hello,
I was on the internet & was unable to watch a tv show thu xfinity. then i tried to read e-mail and could not open it. so i restarted my computer & got a message that it was unable to open correctly because of a hardware or software change. I get the choice to start in a 3 different safe modes, or to the last know good configuration that worked-or to start normally (this happens automatically after a few seconds) well I tried all the modes and it still will not start. I then shut it off for about an hour & still the same message Any suggestions to help me fix it or is it over for my pc? Please help!
I was on the internet & was unable to watch a tv show thu xfinity. then i tried to read e-mail and could not open it. so i restarted my computer & got a message that it was unable to open correctly because of a hardware or software change. I get the choice to start in a 3 different safe modes, or to the last know good configuration that worked-or to start normally (this happens automatically after a few seconds) well I tried all the modes and it still will not start. I then shut it off for about an hour & still the same message Any suggestions to help me fix it or is it over for my pc? Please help!
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6 responses
vista.ultimate.64
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Oct 23, 2011 at 12:40 PM
Oct 23, 2011 at 12:40 PM
Hi
What exactly does the message say? does it have any other details than those you said above?
What exactly does the message say? does it have any other details than those you said above?
vista.ultimate.64
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Oct 23, 2011 at 04:21 PM
Oct 23, 2011 at 04:21 PM
I dont think that it is a dust problem but clearing the dust will help with performance, but thats for later.
What your experiencing is a BSOD (Blue screen of death). When you start up the PC, press F8 a few times and there should be an option to disable an automatic restart on system error.
When the screen goes blue, you'll see an error at the top. i.e- UNMOUNTABLE_VOLUME_DISK. The error may be something else. Tell me what the error is.
Don't worry, the data should still be intact and if you can't fix this, you can still save your data. Happy to help =)
What your experiencing is a BSOD (Blue screen of death). When you start up the PC, press F8 a few times and there should be an option to disable an automatic restart on system error.
When the screen goes blue, you'll see an error at the top. i.e- UNMOUNTABLE_VOLUME_DISK. The error may be something else. Tell me what the error is.
Don't worry, the data should still be intact and if you can't fix this, you can still save your data. Happy to help =)
vista.ultimate.64
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Oct 24, 2011 at 12:48 PM
Oct 24, 2011 at 12:48 PM
OK.
What about under it? Does it have something like
Technical Information:
*** 0x *some numbers and letters - then more in brackets*?
And under this, it should have a file. So like USBPORT.SYS or something else. What is this file?
It seems like an error in swapping files occured and a key system driver cannot be located.
Do you have the windows installation discs?
Any time. I hope we can fix this
What about under it? Does it have something like
Technical Information:
*** 0x *some numbers and letters - then more in brackets*?
And under this, it should have a file. So like USBPORT.SYS or something else. What is this file?
It seems like an error in swapping files occured and a key system driver cannot be located.
Do you have the windows installation discs?
Any time. I hope we can fix this
aquarelle
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Oct 24, 2011 at 12:57 PM
Oct 24, 2011 at 12:57 PM
Hi,
It could be a problem with your video card if you have got a Nvidia : https://ccm.net/faq/12171-windows-irql-not-less-or-equal-blue-screen
Best regards
It could be a problem with your video card if you have got a Nvidia : https://ccm.net/faq/12171-windows-irql-not-less-or-equal-blue-screen
Best regards
Anonymous User
Oct 24, 2011 at 11:35 PM
Oct 24, 2011 at 11:35 PM
Its very difficult to troubleshoot without your minidump files which requires you to atleast boot into safemode
If that is not possible then only option is to try repairing with your OS CD
If that is not possible then only option is to try repairing with your OS CD
vista.ultimate.64
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Oct 26, 2011 at 11:33 AM
Oct 26, 2011 at 11:33 AM
OK. Is there no .SYS file?
Try putting these discs in and see if there is an option to repair windows. If there is, do that.
Good luck
Try putting these discs in and see if there is an option to repair windows. If there is, do that.
Good luck
Oct 23, 2011 at 03:46 PM