Sound Not Working =(

Bubz - Nov 1, 2011 at 01:53 PM
 YIKES - Nov 2, 2011 at 05:12 AM

Hello, I have a HP pavilion and my sound is completely gone. I have tried going in to control panel and stuff but i cant find the right things to go on I am really confused on what to do and my sound not working is really annoying me. someone pleaseeeeeeeeeeeeeeee help me quickkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk!!!!!! :)


3 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Nov 1, 2011 at 05:15 PM
Please try the following:

Things You'll Need:

* Driver and Application Recovery CDs
* Updated sound driver software

Check the Speaker Connections and Volume Control Settings

1. Step 1 Verify that the lack of sound is not due to faulty speaker connections. A simple way to test it is to substitute the speaker connection with headphones and see if you get any sound.

2. Step 2 Open the volume control window by clicking your "Start" button and then "All Programs." Click "Accessories," then "Entertainment," then "Volume Control." Alternatively, just click on the speaker icon that's in your System Tray.

3. Step 3 Check the volume and mute settings. If any of the mute check boxes have been checked, uncheck them. If this doesn't work, read on.

Perform a System Restore If Necessary

4. Step 1 If the sound has been audible from your computer's speakers and is suddenly lost, you may need to perform a System Restore. Click on the " Start" button and then "All Programs."

5. Step 2 Click on "Accessories," then "System Tools," then "System Restore."

6. Step 3 Complete the System Restore Wizard. If this doesn't work, read on.

Delete and Reinstall the Original Sound Drivers

7. Step 1 Deleting and reinstalling your sound driver may resolve the problem. Your sound driver may have been corrupted or may be missing. The result of this is that the restore utility menu won't be available. For Windows XP, follow these steps.

8. Step 2 Click on your "Start" button. Click on "Control Panel" and then "System." Next, click on "Hardware," then "Device Manager, then "Sound, Video and Game Controllers."

9. Step 3 Click on a sound device named in the Device Manager, and then press the Delete key on the keyboard. Click "OK" in the window that appears. Remove all the listed sound devices i this way EXCEPT Audio Codec and Legacy Audio Drivers.

10. Step 4 Restart your computer. Reinstall the deleted drivers using the Driver and Application Recovery CDs that came with your Windows XP system.

11. Step 5 Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions.
if you're running XP let me know

I use Microsoft's Audio playback tool.. it diagnosis the issue and fixes it within a minute.
well, here is the website for microsoft's audio troubleshooting tools.

They should work for any windows system.. the instructions are brief on the windows website.. but basically.. you download .. you run it... it tells you what's wrong... you click.. and it fixes it.

Its not a program.. it's a microsoft diagnostic tool.. designed by microsoft to fix audio issues. It will open and prompt you... real simple

good luck.