Password reset information on Windows Live

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Anonymous User - Nov 2, 2011 at 01:58 PM
 Anonymous User - Nov 3, 2011 at 04:02 PM
Hello,

I have an e-mail address attached to my Windows Live ID which would receive the messages needed for password recovery in case of loss.
However, I don't have access to that e-mail anymore, and attempting to change the recovery e-mail wants me to answer to some message sent to that e-mail.

How can I change the recovery e-mail without having to answer some message on an inaccessible e-mail address?

Thanks in advance.


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1 response

aquarelle Posts 7141 Registration date Saturday April 7, 2007 Status Moderator Last seen December 19, 2024 491
Nov 2, 2011 at 05:09 PM
Hi,

Take a look here : http://windowslivehelp.com/solution.aspx?solutionid=a9237dcb-8449-4d51-84ff-8f7304ada5b2

Regards
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Anonymous User
Nov 3, 2011 at 04:02 PM
Thanks, done that and it should work.
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