No task manager, no desktop icons, etc...

Night-13 - Nov 13, 2011 at 02:27 AM
 Anonymous User - Nov 13, 2011 at 08:57 AM
Hello, Just bought a brand new high end gamer, Running windows 7 home premium 64-bit, Everything was running super - until I turned it on one day - and nothing. Received a "starting windows" screen then it was followed by the background screen of the desktop. (I have my log-in screen disabled to boot through - since I am the only one who uses this computer).

I get a desktop picture, but no icons of any kind, no task bar, no mouse or task manager (which most of these problems are able to get, meaning a easy solve) - Nothing at all.

when I do press CTRL+ALT+DELETE it brings up a black screen that disappears after a while (or if I press Ctrl+Shift+Esc) and then at that time I can use my mouse, from this I can right click, desktop icons are clicked (can be unclicked and reclicked nothing happens) some of the other options just do nothing resulting in the same blank screen showing my background - while others do work but are useless.

In summary - things seem to be working in background - but are NOT visible - and impossible to see what is going on.

I've tried various things like SFC /scannow (scan shows "Windows Resource Protection did not find any integrity violations") , F8 on reboot - did nothing- (feel free to list others that you think might work)

Checked ALL drivers - and ALL are up to date. Computer is Brand new - and set up especially for Win 7 system - so ALL hardware is compatible and approved. As the computer is new there was new software and installations basically a bunch of programs downloaded from a trusted site - nothing unordinary, things like steam, skype etc.

I'm not computer illiterate - but this problem has me totally stumped. Any help would be appreciated.

the sounds of programs opening like skype can be heard, so I know that its working but I just can't see it :/

Again any help is welcome,


1 reply

Anonymous User
Nov 13, 2011 at 08:57 AM
Try to create a new user account and see if the issue gets resolved.

If you cant open control panel ,try this

Open command prompt as admin(you can do this because you are able to run sfc /scannow)

net user temp /add
net localgroup administrators temp /add

this should create a temp account.Boot into it and see if it works.