Cannot connect wirelessly

Lynne - Nov 13, 2011 at 04:33 PM
 Anonymous User - Nov 13, 2011 at 06:53 PM
I have a Toshiba notebook that i use wirelessly. I took it out of town and used it at a hotel. When I came home and went to use it.. the icon (wireless connection computer) on the task bar has a red X through it. I clicked on it to connect...(which it always has done automatically) and it says "Windows cannot configure this wireless connection." This happened once before and after an hour of Technical Support, someone finally figured it out. My router and modem are was something I had to change in the settings...but I just can't remember what?? I am not real good technically speaking .. so any help that you could provide me would be greatly appreciated!!
Thank you so much for any help you can give!

1 response

Anonymous User
Nov 13, 2011 at 06:53 PM
Option 1

Go to run and type

services.msc and click ok

Go to

wireless zero configuration service(for xp)


WLAN auto config(for vista and 7)

Make sure the service is started.

Option 2:

Go to run and type

ncpa.cpl and click ok

Now right click on the wireless icon>>>diagnose(or repair)

Allow windows to diagnose your issue