Boot problem windows xp

 anjana03 -

My computer hangs on the blue screen, dark blue at top and bottom with Microsoft Windows XP and the logo in the lighter blue area in between. I can go into safe mode, but none of the choices have gotten me past this screen. I've tried safe mode, safe mode with command prompt, and last known good configuration. None get me past the blue screen. What next?

3 replies

Registration date
Wednesday October 8, 2008
Last seen
June 15, 2019
A "repair/install" might be the next step. See these instructions:

Good Luck
sorry dont have the ability to do this but thanks for the reply
it is cause of virous.first repair it. if not possible we should formate c drive and instal fresh o s.there is a chance to spred virous in another other drive. So clean another diffrent drive first with instiling antivirous .thanks

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