Hello, just signed up to the forum, hope you can help me out here. I've got an Acer laptop that is just about 4/5 months old, Last night I had a problem with it though, No option apart from moving my mouse was available, only the wallpaper was visible (and the mouse pointer). When I turned it on, I had 2 options..(You know, that black screen you get when you turn it on)
Word by word, this is what I had
Windows failed to star. A recent hardware or software change might be the cause.
If Windows files have been damaged or configured incorrectly, statup repair can help diagnose and fix the problem. If Power was interrupted during statup, choose Start WIndows Normally
(Use the arrow keys to highlight your choice
1) " Launch Startup Repair (Recommended)"
2) "Start Windows Normally"
Seconds remaining... bla bla
I've tried both options, numerous times. When I choose option one I get this