Lost icons, startmenu, taskmanager. win 7 64

dionan - Dec 19, 2011 at 06:44 PM
 Anonymous User - Dec 20, 2011 at 12:01 AM
Hi all please can someone help?. I am running win 7 64bit and all of a sudden all my desktop icons disappeared along with my start menu and my right click function. Ctrl-alt-del brings up the option to access the task manger but it fails to display it. safe mode is fine and when I create a new admin account (admin account 2) all is well.

is there a way to fix this problem as i have a year old system restore that I dont want to use.

I was hoping to fix my admin account 1 as it has all my settings, programs etc. Can this be fixed and if not is there a way to copy all settings (looks, programs, firefox settings etc) to the admin account 2

Any help would be most appreciated.

1 response

Anonymous User
Dec 20, 2011 at 12:01 AM
You have been infected by recovery rogue,Boot into your infected account

Click on Start,go to RUN and type

%temp% and click ok

If you find a folder called smtmp ,copy it to a safe location.

If you do not find it,check here


If you still do not find it,leave it

Step 1:

Click on Start,go to RUN and type

cmd and click ok

Now copy these commands and run it

Echo y | reg delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr

Echo y | reg delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer /v NoDesktop

Restart your PC ,boot into infected account.

Now you should be able to right click and see your desktop icons.


Download this


Save it on desktop,run it ,a command prompt window will pop up ,

after that you will get two logs


Please upload the dds.txt file to


and paste the link here



Cure the infections

Go to C drive,there should be a TDSSkiller log file,open it and post the contents here

Let me know after this