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3 responses
I have the same problem. Started with a million pop-ups while online and slower performance. Had lots of pop-ups about needing some strange anti-virus program (although I already have a program and it was current). Then recently the disappearing icons and start menu. I have lots of pictures from my wedding and such that I haven't had time to back up yet. Very worried about losing them. Any help would be so much appreciated!
So, and update: my brother and I tried to fix this, but nothing has worked so far.
I did notice, however, that explorer.exe is just switching on and off. We changed the priority in Task Manager, but nothing changed. When I choose "New Task (run...) - explorer", the start bar and desktop appear for a few seconds, and then disappear along with explorer.exe closing from the processes.
Also, explorer (when actually running) takes anywhere from 60% to 100% CPU usage, which I thought was strange.
We tried a system restore from January 31st and January 30th (The problem arose February 1st), but both times it came up with a message saying "Restoration Incomplete: No changes were made to your computer". I have no idea why System Restore failed. Should I try a system restore from earlier? Or is there something else I can do?
I was thinking maybe I could download an explorer.exe from a functioning computer and replace it, but I'd like to know if there's anything else I could do before I try that.
Please help!
I did notice, however, that explorer.exe is just switching on and off. We changed the priority in Task Manager, but nothing changed. When I choose "New Task (run...) - explorer", the start bar and desktop appear for a few seconds, and then disappear along with explorer.exe closing from the processes.
Also, explorer (when actually running) takes anywhere from 60% to 100% CPU usage, which I thought was strange.
We tried a system restore from January 31st and January 30th (The problem arose February 1st), but both times it came up with a message saying "Restoration Incomplete: No changes were made to your computer". I have no idea why System Restore failed. Should I try a system restore from earlier? Or is there something else I can do?
I was thinking maybe I could download an explorer.exe from a functioning computer and replace it, but I'd like to know if there's anything else I could do before I try that.
Please help!
Okay, so my problem seems to be fixed now.
HOW I FIXED IT:
I downloaded Malwarebytes' Anti-Malware and scanned my entire computer. I came up with 66 errors (it finds a lot that others don't seem to catch), and I have heard that the Vundo Trojan causes this problem. I had a few of those, and once removed, my computer runs (and runs BETTER).
It seems there are multiple ways to solve this, but this is what helped me.
HOW I FIXED IT:
I downloaded Malwarebytes' Anti-Malware and scanned my entire computer. I came up with 66 errors (it finds a lot that others don't seem to catch), and I have heard that the Vundo Trojan causes this problem. I had a few of those, and once removed, my computer runs (and runs BETTER).
It seems there are multiple ways to solve this, but this is what helped me.
