Screen blacks out when laptop turns on
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Hello,
I have a Compaq Presario CQ62. When i started up my laptop, only the keyboard light up and the fan started spinning but nothing appeared on the screen. I've tried taking out the battery and re-installing it back in but it didn't work.
Thanks.
I have a Compaq Presario CQ62. When i started up my laptop, only the keyboard light up and the fan started spinning but nothing appeared on the screen. I've tried taking out the battery and re-installing it back in but it didn't work.
Thanks.
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Ambucias
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Jan 23, 2012 at 04:49 AM
Jan 23, 2012 at 04:49 AM
Hello Mike,
If you can hear the Windows' jingle, it means that the system booted properly.
Try first pressing alt+ctrl+del or booting in safemode, if you still get nothing, If so, there two possible issues.
1. Your graphic card is fried. To see if that is the problem, try connecting to an external monitor, if you can't see something then:
2. You backlights are fried and that can only be attended by a qualified technician.
Good luck
If you can hear the Windows' jingle, it means that the system booted properly.
Try first pressing alt+ctrl+del or booting in safemode, if you still get nothing, If so, there two possible issues.
1. Your graphic card is fried. To see if that is the problem, try connecting to an external monitor, if you can't see something then:
2. You backlights are fried and that can only be attended by a qualified technician.
Good luck
Jan 25, 2012 at 11:08 PM