Screen blacks out when laptop turns on

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Mike - Jan 22, 2012 at 07:37 PM
 Mike - Jan 25, 2012 at 11:08 PM
Hello,

I have a Compaq Presario CQ62. When i started up my laptop, only the keyboard light up and the fan started spinning but nothing appeared on the screen. I've tried taking out the battery and re-installing it back in but it didn't work.

Thanks.

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,240
Jan 23, 2012 at 04:49 AM
Hello Mike,

If you can hear the Windows' jingle, it means that the system booted properly.

Try first pressing alt+ctrl+del or booting in safemode, if you still get nothing, If so, there two possible issues.

1. Your graphic card is fried. To see if that is the problem, try connecting to an external monitor, if you can't see something then:

2. You backlights are fried and that can only be attended by a qualified technician.

Good luck
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