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1 reply
Hello Phy4life,
The reason that you can't pass the loading screen is that the laptop's system does not detect the HDD and cannot load the operating system from it. My suggestion is to restart your laptop and to press the respective F key in order to enter into the BIOS menu. Then, under BOOT, check the boot priority and if the HDD is not set as a first boot device, set it manually. Press F10 to Save and restart again.
Hope this helps.
The reason that you can't pass the loading screen is that the laptop's system does not detect the HDD and cannot load the operating system from it. My suggestion is to restart your laptop and to press the respective F key in order to enter into the BIOS menu. Then, under BOOT, check the boot priority and if the HDD is not set as a first boot device, set it manually. Press F10 to Save and restart again.
Hope this helps.
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2054
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97 > claireHave you tried the steps mentioned above?
Please, start a new thread.
Thank you.
- Posts
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2054
- Registration date
- Thursday October 23, 2014
- Status
- Member
- Last seen
- February 28, 2017
97 > RahimaaaMy advice is to start a new topic in the forum in order to get a better visibility of the issue that you have. Of course, I would respond to the topic there as well. :)
It's very important to know what does the error message on the blue screen say. Please, make a picture of it and upload it in the forum sо I can see what is the exact message. Usually there is a several digit error code which indicates where the problem is. So, please come back to the topic to share more details about the problem.
Also, try the steps from above and tell me if they helped.
Cheers.