Acer laptop CD drive keeps popping open [Closed]

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Hello,

I;ve just got a new Acer Aspire Timeline x (about 4 months old) and my CD tray has just started popping open. When I shut it, it just opens automatically again. I don't know how to fix this.

Any ideas would be much appreciated!

Thanks in advance

1 reply

Posts
47701
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
9,621
Hello,

1. If you have a disk inside and it pops open, the disk may need some cleaning.

2. If you have no disk inside there are two possibilities:

a) a technical malfunction for which you should contact Acer. Your system is still under warranty.

b) It could be due to a virus for which you should perfom a scan.

Good luck