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Acer laptop CD drive keeps popping open

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MissTMAK - Apr 8, 2012 at 06:17 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 8, 2012 at 04:10 PM
Hello,

I;ve just got a new Acer Aspire Timeline x (about 4 months old) and my CD tray has just started popping open. When I shut it, it just opens automatically again. I don't know how to fix this.

Any ideas would be much appreciated!

Thanks in advance

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Answer 1 / 1
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Apr 8, 2012 at 04:10 PM
Hello,

1. If you have a disk inside and it pops open, the disk may need some cleaning.

2. If you have no disk inside there are two possibilities:

a) a technical malfunction for which you should contact Acer. Your system is still under warranty.

b) It could be due to a virus for which you should perfom a scan.

Good luck
-1

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