Blocked Hotmail Account

tom - Apr 13, 2012 at 08:20 PM
 UGHHH - Oct 8, 2012 at 11:30 PM

basically my hotmail account was blocked and a verification code was sent to an alternative email address which I cant remember my password or security question answer for and I have tried the customer support option but it still doesnt let me access my alternative email address. Any useful tips would be helpful, thank you


11 replies

Registration date
Monday February 1, 2010
Last seen
September 1, 2021
Jun 18, 2012 at 04:12 PM

Try this 1

Go to --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information"

Good Luck

P.S. Thanks to Jack4rall and Tom for this solution.
OMG...THIS WAS SO account got reactivated....thanx sooo much..! my hotmail account was like so important.....thnx aloot....!!!! ^_^
Hi just been reading wot 2 do above,when its says its sending me a code I don't know the Email address ?it is not mine,wen I click send code it say 'sending code' then asks me 2 put the code in the box but don't have a code?I have set up a new Email address but thr is no option 2 enter it?its jus sending me back 2 the so called simple walk you throgh gide.can any one help me please as I need my Email open desperatly now,thanks
Thank youuu this really helps!!!!im so happy I thought I gonna end up losing my 1st email account thanks so much!!!
Arlene Aguero-Thank you so much for this advice. It has helped me reset my email. Thank you!
This worked. Thank you. I was getting very fustrated.