basically my hotmail account was blocked and a verification code was sent to an alternative email address which I cant remember my password or security question answer for and I have tried the customer support option but it still doesnt let me access my alternative email address. Any useful tips would be helpful, thank you
Same here... I tried everything... First option : get a code. Can't get one. Second option : reset your password. I did and it doesn't work. Third option : when I clicked on 'Recover my account' , the answer I got was : 'We cannot show you this page'.... And then, on top of everything, I tried to log in my account and I got this message : "you have reached the limit for number of attempts.... You can try again later'.... but I cannot try again because I have reached the limit for number of attempts. Extremely frustrating...
Here is how you might solve the issue. This is the very last resort that worked for many others.
Open a brand new MSN/Hotmail account. On the main page, top right corner you will see a link "Ask a question", click on it and it will take you to a forum. Explain the situation in detail. A Hotmail moderator should give you the solution within 24 to 48 hours.