Blocked Hotmail Account

Solved/Closed
tom - Apr 13, 2012 at 08:20 PM
 UGHHH - Oct 8, 2012 at 11:30 PM
Hello,

basically my hotmail account was blocked and a verification code was sent to an alternative email address which I cant remember my password or security question answer for and I have tried the customer support option but it still doesnt let me access my alternative email address. Any useful tips would be helpful, thank you

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11 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 18, 2012 at 04:12 PM
@light7

Try this 1

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information"

Good Luck

P.S. Thanks to Jack4rall and Tom for this solution.
58
OMG...THIS WAS SO HELPFUL...my account got reactivated....thanx sooo much..! my hotmail account was like so important.....thnx aloot....!!!! ^_^
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Hi just been reading wot 2 do above,when its says its sending me a code I don't know the Email address ?it is not mine,wen I click send code it say 'sending code' then asks me 2 put the code in the box but don't have a code?I have set up a new Email address but thr is no option 2 enter it?its jus sending me back 2 the so called simple walk you throgh gide.can any one help me please as I need my Email open desperatly now,thanks
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