My hotmail account has been blocked

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MEJREME - Apr 25, 2012 at 02:22 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Apr 25, 2012 at 03:09 PM
Hello,
I think my hotmail account was hacked and now it has been blocked. I can't get the code to unblock it because I don't have access to the old email address they are trying to send the code to. I don't want to stop using my account because I have many important emails in it. How can I unblock it? Pls

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Apr 25, 2012 at 03:09 PM
Hello,

Try this 1

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information" if your didn't use the Xbox LIVE or

Zune Service.


Good Luck
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