Gateway unable to boot

Closed
Jen2action - Apr 25, 2012 at 03:26 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Apr 25, 2012 at 04:51 PM
Hello,
I have a Gateway All in One Desktop. It runs on windows 7 and has intel I3. The processor is 3.20GHz. When I turn it on the Gateway screen displays but when it goes to boot up it stops on a blank screen with a cursor. I tries to system restore with disks and without to no avail. Is there anyone that could help? Thanks so much!


1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Apr 25, 2012 at 03:35 PM
Hello

What is your operating system ?

Do you have access to the task manager ?
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Apr 25, 2012 at 03:36 PM
Did it just accur out of the blue ? What did you do before it started ?
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My daughter was on the internet(Facebook) then I went on vacation for two weeks came back and now it won't work. I don't know much about computers but the only screen I can get into is the (delete) for setting and f12 menu.
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Apr 25, 2012 at 04:51 PM
And was it your operating system ?
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