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Pc is not starrting up

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koshka - May 12, 2012 at 03:49 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 12, 2012 at 04:08 PM
Hello,
i have same problem. my pc is not starrting up. after starting windows when i enter user name pasword screen goes black and with a cursor which can move but after that nothing happen and i have to push cpu power button to shutdown.. i m a web designer its very urgent for me. i have no one who can fix it.
plzzzzzzzzz somebody help

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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 12, 2012 at 04:08 PM
Hello,

Try this 1

When the black screen appears hold the Ctrl & Shift keys and press the "Esc"

key. "Task Manager" will be opened.

Click on "File" --> New Task --> Type explorer.exe and press Enter.

Later download the Malwarebytes' Anti-Malware from the below link

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Update it --> Perform "Full Scan"

Note : Default selected option is "Quick Scan".

Good Luck.