Hello,
Try this 1
Click on Start --> In search box, type folder options and press Enter.
"Folder Options" will be opened. Click on the "View" tab.
Now select the option "
Show hidden files, folders or drives" and uncheck the
check box "
Hide protected operating system files" --> Click on "OK" button.
Now look for your files in your external drive.
Later undo the changes you have made by once again going to "Folder Options"
--> Click on "View" tab and click on "Restore Defaults" button --> Click on "OK".
Good Luck