Samsung notebook cannot go beyond the logo sc

Closed
drsas Posts 2 Registration date Saturday August 18, 2012 Status Member Last seen August 18, 2012 - Aug 18, 2012 at 07:43 AM
drsas Posts 2 Registration date Saturday August 18, 2012 Status Member Last seen August 18, 2012 - Aug 18, 2012 at 08:42 AM
Hello,




samsung notebook cannot go beyond the logo screen:
my new samsung notebook (new 4 month) stopped while i surfing the web through Firefox then developed blue screen and gave message dumping memory failed. I pressed power button and tried to restart it but it go to the initial logo screen and no further. it shows press f2 for setup or f4 for recovery. pressing f2 and f4 doing nothing. I tried to use recovery disk, live xp cd and hering boot cd but non of them
boot or come into screen although I can hear the sound of rotating the DVD drive.
I can hear the fan is working also. I tried to remove the battery many times but the problem persist. I tried pressing power button for 1 min but no change. the indicator of HDD is lightening. Can you help me please?.
Related:

1 response

Dhamithri Posts 4 Registration date Saturday August 18, 2012 Status Member Last seen August 19, 2012
Aug 18, 2012 at 08:25 AM
A virus had entered the notebook . Try replacing the software if it doesn't work ask again.
0
drsas Posts 2 Registration date Saturday August 18, 2012 Status Member Last seen August 18, 2012
Aug 18, 2012 at 08:42 AM
No CD or DVD come into the screen including the windows DVD or the recovery disk and I cannot enter the BIOS.
0