MY CD/DVD rom not working

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usmaniqbal Posts 1 Registration date Saturday September 22, 2012 Status Member Last seen September 22, 2012 - Sep 22, 2012 at 09:53 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 22, 2012 at 03:44 PM
Hello,

When i put a cd in my Cd/DVD rom it shows that the disk is being read and when i click DVD ram drive it says please insert a disk. Now what should i do. Plzzzzzz Helpppppppp!!!!!!!
Dell optiplex gx270
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,175
Sep 22, 2012 at 03:44 PM
Hello,

First trying cleaning the reader's lens with a lens cleaning Cd which you can easily purchase.

If you still have the issue, make sure you have a DVD ready..... goto your Control Panel....System.....Device Manager.....place Your DVD in the Driver then Right Click on... Disk Drives....Click.... Scan For Hardware Changes.

Good luck
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