MY CD/DVD rom not working

[Closed]
Report
Posts
1
Registration date
Saturday September 22, 2012
Status
Member
Last seen
September 22, 2012
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
Hello,

When i put a cd in my Cd/DVD rom it shows that the disk is being read and when i click DVD ram drive it says please insert a disk. Now what should i do. Plzzzzzz Helpppppppp!!!!!!!
Dell optiplex gx270

1 reply

Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,143
Hello,

First trying cleaning the reader's lens with a lens cleaning Cd which you can easily purchase.

If you still have the issue, make sure you have a DVD ready..... goto your Control Panel....System.....Device Manager.....place Your DVD in the Driver then Right Click on... Disk Drives....Click.... Scan For Hardware Changes.

Good luck