Restore compact sr1711nx

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Wednesday September 26, 2012
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Hello,

how do i fix my computer when i get this error message IoloServiceManager.exe Application error-the eception unknown software exception (0x0eedfade) occured in application location at 0x7c812afb.
when i rebooted it gets stuck on the windows logo screen then that error message comes up I cant boot into safe mode or any of the other f8 options nothing happens. I tried windows cd to fix the boot drive that didn't work I tried to do a restore that didnt work. when i used the cd i dont know what to type to restore it. It sr=tarted when i was deleting some download manager that installed when i was trying to get drivers for my phone. I contacted Iolo but there solution was to reinstall windows.Is there another way I dont want to lose everything on my computer.

Thanks by advance.

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Hello,

Would you be kind enough to tell what is the make and model of your machine?

Also confirm that the OS is Win XP.

Regards
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yes compact sr1711nx windows xp home sp3
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Hi again,

If you don't have a recovery disk, try F6 upon booting.

Good luck