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satyam kuamr
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Tuesday October 23, 2012
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- Oct 24, 2012 at 03:24 AM
Ambucias
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- Oct 25, 2012 at 04:29 AM
Hello,

i am using compaq presario-cq 40 with window 7, always there is problem in screen, using after some time my screen turns black and a massage is comes that there is problem in disply driver and recovered . i want to solve the problem permanently, plz solve this as soon as possible
tanx
satyam

2 replies

Ambucias
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Oct 24, 2012 at 05:10 PM
Greetings,

I strongly suggest that you update your graphic card driver.

I could help you further but I need your graphic card's specifications: make and model.

Good luck
0
greeting,
thanx for the great suggestion.
But as i am beginner to operating the system, can you tell me how to know the graphic card's specification: make and model.

once again tanx for the reply
satyam
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Ambucias
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Oct 25, 2012 at 04:29 AM
Go to your device manager, you should see your video card, click on it once and note the specs.

Better still, go to this site, find your computer model and download the needed driver:

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodSeriesId=3752105&prodTypeId=321957
0