Laptop keyboard problem

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nicolle24 Posts 1 Registration date Tuesday November 6, 2012 Status Member Last seen November 6, 2012 - Nov 6, 2012 at 05:40 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 7, 2012 at 02:00 PM
Hello,
I have an Acer One laptop with Windows 7 and the keyboard is malfunctioning. When I type the letter "n" (sometimes other letters too - g,h,k,m) a series of "j"s appears right after it and it doesn't stop until I press the Backspace key. It also does it randomly on anything my curser is sitting on.

Like this:
njjjjjjj

I tried taking the keys off and cleaning them out along with all the keys surrounding it but that doesn't seem to help. I also tried uninstalling and re-installing the keyboard from the device manager and scanning for viruses but neither solved my problem.


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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Nov 7, 2012 at 02:00 PM
I suggest you try using an external USB keyboard to test the laptop.

You probably have a mechanical/electrical problem with the physical keyboard and need to replace it.

Good Luck
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