Blocked hotmail account

Closed
peterpaul Posts 1 Registration date Friday November 30, 2012 Status Member Last seen November 30, 2012 - Nov 30, 2012 at 03:46 AM
 peterpan - Dec 1, 2012 at 12:22 AM
hello

i cant unblock my hotmail account on line
i can access it via my mobile
i have tried to ask to unblock and they send new acitivation codes
to two addresses. i can access the first but then when i enter it they
send again to the other address which is not in my control.
i have answered the secret question on their list of questions but dont
remember all the other info they ask. what is a livemail credit card number?

how can i ask them to contact me via my hotmail on my mobile where i access hotmail. if i could
send them the mails i receive presently and send from the account surely they would
believe me. only i have no address to contact them.

help! please
peter
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Nov 30, 2012 at 05:43 AM
Try this 1

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information"
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after i enter the captcha there is no choice of CUSTOMER SUPPORT
they say they will send email codes to the same addresses as before
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then it gives me the questionaire
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