Toshiba laptop needs rebooting sans disk without erasing !

[Closed]
Report
Posts
2
Registration date
Tuesday December 11, 2012
Status
Member
Last seen
December 12, 2012
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
Hello,
My daughter just accidentally tossed our toshiba laptop on the ground now it gets only as far as asking us to reboot it using a disc that we don't have, I' d like to reboot it without loosing the data!
Thanks



3 replies

Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,163
Hello,

If you wish to keep your data, you should see a qualified hands-on technician. Lets face it the laptop suffered a blow and there may be physical damage.

Toshiba made it so that only restoring to factory settings is possible.

I wish I could do better for you in your beautiful Spice Island.

Sorry
Posts
2
Registration date
Tuesday December 11, 2012
Status
Member
Last seen
December 12, 2012

Alright, I found a shop, now lets hope for a miracle!
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,163
Good luck Nancy! Should you encounter any other issue, please do come back.