Not able to View anything on monitor when dektop is switched on Closed

Question

Not sure why my system is not booting up.
Pentium 4 processor with 512 and 256 mb RAM in each slot, windows XP OS

Following tests were performed, let me know if i need to do something more.
I have inserted the new RAM from different PC
I tried changed new CMOS battery
I removed the all the USB and IDE devices
Monitoring working fine on other desktop
Process fan running and can feel the processor heating up if fan is stopped


Not sure if system is not booting up or some issue with graphics supply
Will try installing graphics card on one of the IDE slot.
Let me know if anything else can be done.

Thanks in Advance.

Zohaib R · Answer

Hi b.shah,

I might be able to help you if you can reply with a few more details related to the issue. I would like to know at what point you lose video. Are you able to see the initial startup screen (such as BIOS name, etc.)? Or, you lose video after seeing the Windows Splash Screen? Further, is there any message on the screen (such as "no signal")?

Please do write back to us.

b.shah · Answer

Their is not video output at all, when i remove the monitor connection then no signal message comes.
I am not sure if the system is booting up or not.
When I remove the RAM then i can hear the beep sound.

Zohaib R · Answer

Hi b.shah,

In order to assist you better, I would need your system configuration. Please reply with the following details:

a.	Motherboard (Model Number).
b.	Video Card (Model Number).
c.	Memory (RAM).
d.	Operating System.
e.	Power Supply (Wattage).
f.	Monitor (Model Number).

Please do write back to us.

b.shah · Answer

hey zohaib,

its an assembled pc
intel pentium 4
video card build in motherboard
512 and 256 mb ram one each in ram slot
windows xp
220/230 v power in india
samatron monitor

i just want to what are the initial test and checks can be done to test the pc startup
somewhere something missing and not able to find out
is it some thing like i have removed any of the wires (power and harddisk lights up correctly at the front of cpu)

again thanks in advance for helping me out

Zohaib R · Answer

Hi b.shah,

Initial startup or Power On Self Test (POST) process can help you verify the functionality of the Motherboard, Memory, Processor, Video controllers and Keyboard controllers. In order determine if a failure is happening during POST, we need to go through the diagnostic indicators provided by the motherboard manufacturer. Please reply with the exact Model Number of the Motherboard.

If you are not sure as to what are the correct cable connections on the motherboard, I would suggest having a look at the Service Manual of the Motherboard. 

Please do write back to us.

b.shah · Answer

Hi Zohaib, not sure how to test POST is working fine or not. Also not sure how to get the model number of motherboard i am attaching the pics of CPU https://i.imgur.com/ov7Wh.jpg https://i.imgur.com/HBQWK.jpg

Zohaib R · Answer

Hi b.shah,

From the pictures you have posted it is not clear as to what motherboard is in the machine. However, I could figure out form the number printed on the board (E210882) that this is an Intel motherboard. You can check the below mentioned link to identify the correct motherboard in the system:

https://www.intel.com/content/www/us/en/support/articles/000005624/boards-and-kits.html

POST (Power On Self Test) behavior is different for different motherboards. Please reply with the motherboard Model Number.

Please do write back to us.

b.shah · Answer

hi Zohaib,

I got to know the motherboard is Intel® Desktop Board D845GVSR 

https://www.intel.com/content/www/us/en/support/products/3196/boards-and-kits/desktop-boards/legacy-intel-desktop-boards/intel-desktop-board-d845gvsr.html

now guide me how to find out what test went wrong

I can see light on motherboard if i remove processor fan then i can feel the heat.
if i remove the ram i can hear beep sound
I tried changed new CMOS battery
I removed the all the USB and IDE devices
Monitoring working fine on other desktop

Zohaib R · Answer

Hi b.shah,

Thank you for replying with the motherboard Model Number. I appreciate your efforts. I have checked Intel's website for a resolution. I see that for a situation like yours (i.e., Motherboard LED glowing and fan spinning), you should try BIOS Recovery.

Check the below mentioned link for steps on how to do the BIOS Recovery:

https://www.intel.com/content/www/us/en/support/articles/000005630/boards-and-kits.html

You can also watch this Video:

https://www.youtube.com/watch?v=VNzoTTKlGqc

Note: If a BIOS update process is interrupted, your computer may not function properly. It is recommended the process be done in an environment with a steady power supply (preferably with UPS).

Do reply with results.

b.shah · Answer

I am not sure which file to use
i have copied the following exe file. VA84510A.86A.0056.P20.EB 
i removed the jumper, but the problem is i guess usb drive is not recognised, their is not light seen on the pen drive.

i am just trying out with cd drive to load and upgrade bios

i had one more question their is one 4 pin wire from Auxiliary 12-V ATX Connector
not sure what is the use, how to test if that is working fine in supplying power
does it show any green light indicator on/off - on the mother board ?

Zohaib R · Answer

Hi b.shah,

Please download and update "VA84510A.86A.0056.P20.IB.EXE". This is the Iflash BIOS Update and is to be used for updating BIOS using a USB Key. Before you update the BIOS please go through the instructions as any incomplete or incorrect attempt to update the BIOS might damage the motherboard permanently. If possible, do take a technician's help. For more details on precautions to take while updating the BIOS, please go through the following link:

http://downloadmirror.intel.com/10506/eng/BIOS%20Update%20Readme.pdf

Please revert for clarification.

b.shah · Answer

hi Zohaib

i tried but dint work, my usb itself not getting power
i copied the file on cd but not still could not see any progress in installation
one observation which i saw now was now system doesn't remain on for more than few minutes the fan stops running
not sure if i have damaged the motherboard

cant we copy bios on RAM from some other desktop ? and boot system.

Zohaib R · Answer

Hi b.shah,

Check if the green light on the motherboard lights when you plug in the power chord. If the light comes, it indicates the motherboard is working fine. 
I have check Intel's website it has some more troubleshooting steps for the symptoms you have mentioned. Try these steps and see if this fixes the problem:

https://www.intel.com/content/www/us/en/support/products/78586/boards-and-kits.html

Do reply with results.

Pwn.Inc · Answer

Hi b.shah,    

First of all tell me that there is power comes on Keyboard and Mouse. means Num lock light can turn on and bottom of mouse red ligh ??    

Second thing is pull out RAM and turn on pc then tell me if you hear any Beep Sound or Not.!! 

If not then i think your mother board is getting short with cabinet.  

Reply for further Help.!

b.shah · Answer

Lights OFF for -  both usb and ps2 keyboard
Lights OFF for - usb mouse
3 beep sound if RAM removed

https://www.gateway.com/worldwide/support/
Lights ON for - D -Standby Power Indicator LED
Lights OFF for - S- Diagnostic LED


Processor fan running fine
CD drive has power supply

Pwn.Inc · Answer

Then its a problem with mother board shorting. So i advise you to get this stuff to technician.

Zohaib R · Answer

Hi b.shah,

This is to check if the issue has been fixed. Please reply if there you have any further questions.

Not able to View anything on monitor when dektop is switched on

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