My hp won't turn on

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Bery Mngoya Posts 2 Registration date Friday 21 December 2012 Status Member Last seen 22 December 2012 - 21 Dec 2012 à 22:57
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 25 Dec 2012 à 01:20
Hello, i need your help my laptop (hp pavilion dm4-1350en notebook Pc, HDD 5OOGB, RAM 4GB, i5 core) wont turn on even by holding the power button for 30sec without battery and A.c adapter connected. But when i replace it. Still wont turn on. Any help please. Thanks



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2 responses

Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 69
21 Dec 2012 à 23:50
Hi Bery Mngoya,

Try the below mentioned steps and check if there is any change:

1. Take technician's help or by yourself remove the following components from the computer and then power on:

a. Memory Module
b. WLAN Module
c. WWAN Module
d. Hard Drive
e. Optical Drive
f. Keyboard

You can find steps on how to remove these components from the Service Manual of HP Pavilion dv6000 Notebook PC (http://h10032.www1.hp.com/ctg/Manual/c01035677.pdf).

Note: Perform the above step only if you are comfortable working with the internal components of your computer. Otherwise, it is always advisable to take a technician's help. Please go through the "Preliminaries replacement requirements" section of the manual before opening the chassis.

2. If the computer powers on and stays on with these components removed. Try connecting these components one at a time each and try to power on. This will help you identify as to what component is causing the problem.
3. After isolating replace the faulty component.

Do reply with results.

Thanks & Regards
Zohaib R
#iworkfordell
Bery Mngoya Posts 2 Registration date Friday 21 December 2012 Status Member Last seen 22 December 2012
22 Dec 2012 à 05:59
After doing it no changes at all, i'm so lonely 4it. Thanks a lot Zohaib. I believe u'a great hero We can make it survive. other solution plz...
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 69
25 Dec 2012 à 01:20
Hi Bery Mngoya,

I am sure you have tried a different AC adapter if the AC adapter has no sign of power. Also, you have tried a different wall outlet to ensure there is no failure in the initial power subsystem? Trying a different AC Adapter without the battery will also be a good idea. If this all fails then I would recommend referring to the service manual page number 2-21 and take an HP technician's advice to replace the parts accordingly.

Please reply if you have any further questions.