For some laptops the Function keys such as F1, F2, etc. are used for multiple function. For example, F2 could be used to enable/disable wireless. For these keys to work normally in Windows there must be another key such as an "Fn" or a "Shift" key to be pressed and held before pressing function keys. Check your laptop keyboard to find such special keys and then try. If you have difficulty find the keyboard layout for your laptop, please reply with the Laptop Model Number.