Webpages are white !

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Registration date
Wednesday January 23, 2013
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January 23, 2013
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7098
Registration date
Saturday April 7, 2007
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June 10, 2021
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Hello,
I would highly appriciate if you can help me with this problem.
Currently, when I using Google Chrome and Firefox, opening my Gmail box and Facebook, the webpages load 100% but just nearly blank pages (as attached pictures).
I also cannot watch online films, as well as play webgames.
The internet is OK as I have a PC and everything goes well with this.
Anyone can help me with this?
Many thanks.

http://postimage.org/image/s7v3jhrnv/
http://postimage.org/image/69oc2tcf7/
Here are the pictures.
Webpages stop loading as shown in the pictures



4 replies

Posts
2368
Registration date
Sunday September 23, 2012
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Member
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December 13, 2018
45
Hi kara305,

Try using a different browser such as Internet Explorer and check if the webpages open. This will help us isolate if the problem is with the browser or with the websites.

Do reply with results.
I am afraid all web browsers have same problem.
Do you have another solution for this?
Thank you.
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
45
Hi kara305,

Please try the below mentioned steps and reply with the results:

1. Boot the Computer to "Safe Mode With Networking".
2. Restart the computer, start tapping the F8 key. When the Advance Boot Options appears select "Safe Mode with Networking". The computer will boot with a low resolution screen.
3. Check the pages in this mode.
4. This will help us determine if the problem is with the Windows Operating system.

Please do write back to us.
Hello again,

I tried to do what you suggested, and I have the same problem when using the Safe Mode with Networking.
Is that a problem with the hardware?
Posts
7098
Registration date
Saturday April 7, 2007
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Moderator
Last seen
June 10, 2021
488
Hi,

Try by pressing the following keys at same time to disable the hight contrast :
1) the left Alt
2) the left Shift
3) Prt Sc

Regards
"Pour trouver une solution à ses problèmes, il faut s'en donner la peine."