Webpages are white !

Closed
kara305 Posts 1 Registration date Wednesday 23 January 2013 Status Member Last seen 23 January 2013 - 23 Jan 2013 à 12:08
aquarelle Posts 7181 Registration date Saturday 7 April 2007 Status Moderator Last seen 14 February 2026 - 31 Jan 2013 à 13:58
Hello,
I would highly appriciate if you can help me with this problem.
Currently, when I using Google Chrome and Firefox, opening my Gmail box and Facebook, the webpages load 100% but just nearly blank pages (as attached pictures).
I also cannot watch online films, as well as play webgames.
The internet is OK as I have a PC and everything goes well with this.
Anyone can help me with this?
Many thanks.

http://postimage.org/image/s7v3jhrnv/
http://postimage.org/image/69oc2tcf7/
Here are the pictures.
Webpages stop loading as shown in the pictures



4 responses

Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 69
24 Jan 2013 à 07:29
Hi kara305,

Try using a different browser such as Internet Explorer and check if the webpages open. This will help us isolate if the problem is with the browser or with the websites.

Do reply with results.
I am afraid all web browsers have same problem.
Do you have another solution for this?
Thank you.
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 69
31 Jan 2013 à 00:53
Hi kara305,

Please try the below mentioned steps and reply with the results:

1. Boot the Computer to "Safe Mode With Networking".
2. Restart the computer, start tapping the F8 key. When the Advance Boot Options appears select "Safe Mode with Networking". The computer will boot with a low resolution screen.
3. Check the pages in this mode.
4. This will help us determine if the problem is with the Windows Operating system.

Please do write back to us.
Hello again,

I tried to do what you suggested, and I have the same problem when using the Safe Mode with Networking.
Is that a problem with the hardware?
aquarelle Posts 7181 Registration date Saturday 7 April 2007 Status Moderator Last seen 14 February 2026 491
31 Jan 2013 à 13:58
Hi,

Try by pressing the following keys at same time to disable the hight contrast :
1) the left Alt
2) the left Shift
3) Prt Sc

Regards
"Pour trouver une solution à ses problèmes, il faut s'en donner la peine."