Acet aspire, 5733z

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vanjulian Posts 2 Registration date Friday January 25, 2013 Status Member Last seen January 25, 2013 - Jan 25, 2013 at 11:26 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jan 25, 2013 at 03:36 PM
Hello,
My laptop just stopped starting up so I went on and restarted at a previous date when it was working andwas trying to have my security program check for bugs or viriuses and when it did a restart it wouldn't start back up. I have files I can't lose on this laptop is there a way to save the files or repair the issues with ly lap top. Thanks its running windows 7 home refurbished.



2 replies

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 25, 2013 at 11:37 AM
Hello,

Try this 1

If you want to backup your data then click on the below link and follow the

instructions

https://ccm.net/faq/12607-data-backup-when-windows-failed-to-boot

Let me know what happens when you start your laptop ? Does the black screen

appears with a blinking cursor ?

Good Luck
0
vanjulian Posts 2 Registration date Friday January 25, 2013 Status Member Last seen January 25, 2013
Jan 25, 2013 at 01:54 PM
It starts like normal then the windows loading symbol appears for a few seconds then it just goes black with the cursed.. thank you for your help its much appreciated. I will try the back up site and let u know how it goes thanks again.
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 25, 2013 at 03:36 PM
Hello,
Try this 1
1) When you switch ON your PC, keep tapping the "F8" key to get "Windows Advanced Options"( if boot menu appears, press "Esc" key and keep tapping the F8 key).
2) Select the option "Last Known Good Configuration".
If the problem still exists then follow the Step 1 and go to safe mode. Let me know if you are able to boot into safe mode or not.
Good Luck
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