Dell Inspiron black screen - retrieve information
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SAB1987
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Sunday February 17, 2013
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Feb 17, 2013 at 03:39 PM
Tan - Nov 21, 2016 at 07:40 AM
Tan - Nov 21, 2016 at 07:40 AM
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xpcman
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Feb 17, 2013 at 05:38 PM
Feb 17, 2013 at 05:38 PM
Well we don't know if the screen is broken or Windows is just failing to start. If you hear the windows start-up audio then you know the computer has fully booted. You could try a external monitor and press the PF key to activate the monitor port. The external video port is not activated until you press the key.
If you can't get an image on the external monitor you could still access your data by removing the hard drive and putting it into a USB hard drive enclosure. Then you can use the old hard drive with your new laptop.
Good Luck
If you can't get an image on the external monitor you could still access your data by removing the hard drive and putting it into a USB hard drive enclosure. Then you can use the old hard drive with your new laptop.
Good Luck
My Dell Inspiron 5545 laptop has the same problem. I don't know if I should try to open up the bottom of my laptop to take the battery out, though. I tried letting the battery run out completely and going to System Setup twice and it didn't work. The battery is working normally and I can charge my devices on it, but I can't seem to get past the logo.
