Audio device [Solved/Closed]

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Friday March 1, 2013
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Sunday September 23, 2012
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Hello,
My desktop's sound icon is showing a red "X" on it and when I place the mouse pointer on it a message pops reading "the sound device is not running" funny enough, when I play an audio or video, it plays very well with a clear sound. My os is windows 7 professionals. what might be the problem? please help.



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Posts
2401
Registration date
Sunday September 23, 2012
Status
Moderator
Last seen
December 13, 2018
528
Hi Kiviangu,

Please try this fix from Microsoft:

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

This tool from Microsoft automatically detects problem with the audio in Windows 7 and tries to fix them. If the problem still exists try to uninstall and then reinstall the audio drivers.

Do reply with results.