Audio device

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Kiviangu Posts 23 Registration date Friday 1 March 2013 Status Member Last seen 1 February 2020 - 3 Mar 2013 à 03:20
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 4 Mar 2013 à 16:26
Hello,
My desktop's sound icon is showing a red "X" on it and when I place the mouse pointer on it a message pops reading "the sound device is not running" funny enough, when I play an audio or video, it plays very well with a clear sound. My os is windows 7 professionals. what might be the problem? please help.



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1 response

Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 69
4 Mar 2013 à 16:26
Hi Kiviangu,

Please try this fix from Microsoft:

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

This tool from Microsoft automatically detects problem with the audio in Windows 7 and tries to fix them. If the problem still exists try to uninstall and then reinstall the audio drivers.

Do reply with results.