Internet Cuts off when Home phone rings and in use

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Wednesday October 8, 2008
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Hello, I'm new to this website and I am inpatient about my Family overusing the phone line cutting off my internet the whole day. I will give you my Internet structure and how it is aligned of the following:


.............................................................. Wall jack------at&t 2wire Uverse modem--computer
.............................................................. |
internet----the box with a double filter--
.............................................................. |
.............................................................. phone filter-----Home Phone

from the box to the 2 lines are from one line combine and serperated into 2 lines that connects to the wall jack and the phone filter.

Thanks

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Posts
19532
Registration date
Wednesday October 8, 2008
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Contributor
Last seen
June 15, 2019
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Have you called AT&T for help? They Should have a help line for these types of problems.

I don't understand the "double filter" - my understanding of DSL is that there should not be a filter before the modem.

Good Luck