Windows 8 connection problem

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Hello, me an the wife just bought a new dell inspiron one 2020 an we have high speed internet from Comcast we have a tablet an a laptop connected threw wifi as a private network since you have to enter a password to connect to our router but for some reason on our dell it says we our connected but have limited connectivity no internet I have noticed it is coming up as a public network on the dell unlike the laptop an tablet but when we hook up the Ethernet cord that comes up as a private network an then we have internet how can I resolve the wifi issue how do I get it to recognize the network as private an not public PLEASE HELP.



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Posts
19532
Registration date
Wednesday October 8, 2008
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Contributor
Last seen
June 15, 2019
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Did you call the Dell support phone number?