No sound output

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Saturday March 23, 2013
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Sunday September 23, 2012
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Hello,

good day

i have a problem, unit basic B3350 NEO, if i will connect a speaker or headset no sounds at all, but if ill disconnect it, it has sound, how can i solve it sir, thank you



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Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
43
Hi ninkie,

Please try the below mentioned steps and check if the problem is fixed:

1. Run the Windows Audio Playback Diagnose and Repair from the below MS FIX-IT
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2. Check the Audio Jacks, Speakers and audio cables for damage.
3. Check for Hardware or Software Configuration (such as audio properties in Windows 7 etc.).
4. Uninstall and reinstall the Latest Audio Drivers.

Do reply with results.