No sound output

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ninkie
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Saturday March 23, 2013
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March 23, 2013
- Mar 23, 2013 at 07:28 AM
Zohaib R
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Sunday September 23, 2012
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December 13, 2018
- Mar 29, 2013 at 06:39 PM
Hello,

good day

i have a problem, unit basic B3350 NEO, if i will connect a speaker or headset no sounds at all, but if ill disconnect it, it has sound, how can i solve it sir, thank you



1 reply

Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Mar 29, 2013 at 06:39 PM
Hi ninkie,

Please try the below mentioned steps and check if the problem is fixed:

1. Run the Windows Audio Playback Diagnose and Repair from the below MS FIX-IT
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2. Check the Audio Jacks, Speakers and audio cables for damage.
3. Check for Hardware or Software Configuration (such as audio properties in Windows 7 etc.).
4. Uninstall and reinstall the Latest Audio Drivers.

Do reply with results.
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