Portable HD failed to get detected
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sunnyzz68
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3
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Saturday March 23, 2013
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March 24, 2013
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Mar 23, 2013 at 02:13 PM
sunnyzz68 Posts 3 Registration date Saturday March 23, 2013 Status Member Last seen March 24, 2013 - Mar 24, 2013 at 02:26 PM
sunnyzz68 Posts 3 Registration date Saturday March 23, 2013 Status Member Last seen March 24, 2013 - Mar 24, 2013 at 02:26 PM
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2 responses
jack4rall
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6428
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Sunday June 6, 2010
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Mar 23, 2013 at 02:33 PM
Mar 23, 2013 at 02:33 PM
Hello,
Try this 1
1) First connect your portable Hard Drive.
2) Click on Start --> In search bar, type devmgmt.msc and press Enter.
"Device Manager" will be opened.
Expand "Universal Serial Bus Controllers" --> Now right-click on "USB Mass
Storage\USB Device" --> Select "Uninstall" --> Click on OK --> Restart your PC.
Good Luck
Try this 1
1) First connect your portable Hard Drive.
2) Click on Start --> In search bar, type devmgmt.msc and press Enter.
"Device Manager" will be opened.
Expand "Universal Serial Bus Controllers" --> Now right-click on "USB Mass
Storage\USB Device" --> Select "Uninstall" --> Click on OK --> Restart your PC.
Good Luck
sunnyzz68
Posts
3
Registration date
Saturday March 23, 2013
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Member
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March 24, 2013
Mar 23, 2013 at 02:48 PM
Mar 23, 2013 at 02:48 PM
hi i have tried the above mentioned steps, when i restarted my pc, it tried installing drivers for the usb drive but after long try it showed message on screen ' PLEASE CONSULT WITH YOUR DEVICE MANUFACTURER FOR ASSISTANCE GETTING THIS DEVICE INSTALLED and the status was UNKNOWN DEVICE, STATUS FAILED.
mate this is happening with all the pcs wherever i tried to connect this HD, happening only after i connected this to blue ray player..
mate this is happening with all the pcs wherever i tried to connect this HD, happening only after i connected this to blue ray player..
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
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Moderator
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July 16, 2020
Mar 24, 2013 at 06:58 AM
Mar 24, 2013 at 06:58 AM
Hello,
Try this 1
Are you using the same USB data cable that came with your portable hard drive? Also check your USB data cable. Also let us know your portable hard drive brand name and model number.
Good Luck
Try this 1
Are you using the same USB data cable that came with your portable hard drive? Also check your USB data cable. Also let us know your portable hard drive brand name and model number.
Good Luck
sunnyzz68
Posts
3
Registration date
Saturday March 23, 2013
Status
Member
Last seen
March 24, 2013
Mar 24, 2013 at 02:26 PM
Mar 24, 2013 at 02:26 PM
Hi mate.
yes im using the same cable that came with the HDD, as i plug the HD pop up comes and says windows cant recognize this usb, im using Segate,Free agent, goflex
yes im using the same cable that came with the HDD, as i plug the HD pop up comes and says windows cant recognize this usb, im using Segate,Free agent, goflex
