Portable HD failed to get detected
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sunnyzz68
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3
Registration date
Saturday 23 March 2013
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Member
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24 March 2013
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23 Mar 2013 à 14:13
sunnyzz68 Posts 3 Registration date Saturday 23 March 2013 Status Member Last seen 24 March 2013 - 24 Mar 2013 à 14:26
sunnyzz68 Posts 3 Registration date Saturday 23 March 2013 Status Member Last seen 24 March 2013 - 24 Mar 2013 à 14:26
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2 responses
jack4rall
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6428
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Sunday 6 June 2010
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Moderator
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23 Mar 2013 à 14:33
23 Mar 2013 à 14:33
Hello,
Try this 1
1) First connect your portable Hard Drive.
2) Click on Start --> In search bar, type devmgmt.msc and press Enter.
"Device Manager" will be opened.
Expand "Universal Serial Bus Controllers" --> Now right-click on "USB Mass
Storage\USB Device" --> Select "Uninstall" --> Click on OK --> Restart your PC.
Good Luck
Try this 1
1) First connect your portable Hard Drive.
2) Click on Start --> In search bar, type devmgmt.msc and press Enter.
"Device Manager" will be opened.
Expand "Universal Serial Bus Controllers" --> Now right-click on "USB Mass
Storage\USB Device" --> Select "Uninstall" --> Click on OK --> Restart your PC.
Good Luck
sunnyzz68
Posts
3
Registration date
Saturday 23 March 2013
Status
Member
Last seen
24 March 2013
23 Mar 2013 à 14:48
23 Mar 2013 à 14:48
hi i have tried the above mentioned steps, when i restarted my pc, it tried installing drivers for the usb drive but after long try it showed message on screen ' PLEASE CONSULT WITH YOUR DEVICE MANUFACTURER FOR ASSISTANCE GETTING THIS DEVICE INSTALLED and the status was UNKNOWN DEVICE, STATUS FAILED.
mate this is happening with all the pcs wherever i tried to connect this HD, happening only after i connected this to blue ray player..
mate this is happening with all the pcs wherever i tried to connect this HD, happening only after i connected this to blue ray player..
jack4rall
Posts
6428
Registration date
Sunday 6 June 2010
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Moderator
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16 July 2020
24 Mar 2013 à 06:58
24 Mar 2013 à 06:58
Hello,
Try this 1
Are you using the same USB data cable that came with your portable hard drive? Also check your USB data cable. Also let us know your portable hard drive brand name and model number.
Good Luck
Try this 1
Are you using the same USB data cable that came with your portable hard drive? Also check your USB data cable. Also let us know your portable hard drive brand name and model number.
Good Luck
sunnyzz68
Posts
3
Registration date
Saturday 23 March 2013
Status
Member
Last seen
24 March 2013
24 Mar 2013 à 14:26
24 Mar 2013 à 14:26
Hi mate.
yes im using the same cable that came with the HDD, as i plug the HD pop up comes and says windows cant recognize this usb, im using Segate,Free agent, goflex
yes im using the same cable that came with the HDD, as i plug the HD pop up comes and says windows cant recognize this usb, im using Segate,Free agent, goflex
