Web browser loads pages forever. [Solved/Closed]

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- - Latest reply: herpyderpy987
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- Apr 3, 2013 at 06:23 AM
In advance - Sorry for my english.

Today, I used firefox as usual, and it worked great, I closed it went to do some stuff, and when I came back, firefox wont load any pages, it loads forever, literraly, I left my computer for 5 hours loading google, gmail, youtube, and a few other sites and it wont load ANYTHING.
I tried using google chrome, and internet explorer as well

Note - I have windows XP AND windows 7

The problem is on windows 7
I switched to windows XP and it works perfect, though windows xp is my backup in case of problems like theese, so the main problem is happening on windows 7.

Sorry if this is not enough information I am a bit new to forums and asking questions like theese.
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50338
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Monday February 1, 2010
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Thank you
Hello

It could be a virus.

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

http://telechargement.zebulon.fr/telecharger-zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).

4. Double click on the short cut ZHPDiag on your Destktop.

5. Click on the green arrow to ensure you have the latest version. Click on the eyedropper icon and ensure all of the items are checked.

6. Click on the Magnifying glass with the + sign and run the analysis.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

http://www.speedyshare.com/

9. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

10. Select the file ZHPDiag.txt.

11. Click on "upload »

12. Copy the URL and post it here.

Best regards

Ambucias
Moderator /Security Contributor

Thank you, Ambucias 2

A few words of thanks would be greatly appreciated. Add comment

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herpyderpy987
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Thanks for the reply, I will try to do that soon, I am a little busy for the momment, so il try to do that in about an hour.
Ambucias
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Fine but in one hour I will be offline, but I will return in 10 hours.
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Thank you
Does it auto refresh or just forever loading? You may try to close the browser, and then open again, or stop and refersh.
herpyderpy987
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Just forever loading, and yes I also tried refreshing but that didint help.
jamesta12
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hm...do you have other software which needs internet access? Just wish to see whether it's because of your modem or router.
herpyderpy987
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Yeah, I got skype,steam,origin,hamachi,tunngle and a bit more.
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Thank you
Hey guys, thanks for the feedback, but my computer broke and I couldnt talk to you D:
But I reinstalled my windows now and it works, so i'd say I had a virus or something like that, but yeah, its fixed now.