Account blocked

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Posts
1
Registration date
Tuesday April 2, 2013
Status
Member
Last seen
April 3, 2013
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Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
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I have received notice that my HOTMAIL account has been blocked because 'it appears that someone else might be using my account".

I have followed all of the steps to claim and reset by completing the online form, but now get the message that not enough info has been provided to determine ownership. I am at a loss as to any next steps...

Any help would be greatly appreciated as I am stumped.

THANKS in advance!

1 reply

Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
46
Hi CHott,

Kindly check the below mentioned link to know the scope of support for password issues on this website:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Check the below mentioned How-To link for the common fix for "Hotmail account blocked":

http://ccm.net/faq/25212-my-hotmail-account-is-blocked

Please reply if you have any further questions.