Black screen
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Kiran Kumar Singh
Posts
3
Registration date
Thursday April 4, 2013
Status
Member
Last seen
May 17, 2013
-
Apr 5, 2013 at 01:58 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Apr 8, 2013 at 11:37 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Apr 8, 2013 at 11:37 PM
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3 responses
Zohaib R
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2368
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Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Apr 5, 2013 at 02:32 AM
Apr 5, 2013 at 02:32 AM
Hi Kiran Kumar Singh,
Please try the below mentioned steps and check if this fixes the problem.
1. Check in the BIOS Setup under "Power Management Settings". "Allowed sleep mode" should be selected as "S3" (Note: this feature is not available for all motherboards, if your computer's motherboard doesn't have this feature try the other steps mentioned below).
2. Click "Start", in the search box type "Power Options", click "Change when the computer sleeps", click "Change advanced power settings", expand "Sleep" change "Allow hybrid sleep" to "Off" and finally click "OK".
3. Click "Start", in the search box type "Device Manager" and hit Enter.
4. Expand "Mice and other pointing devices".
5. Right click the listed device and select "Properties".
6. Click "Power Management" tab.
7. Check the box "Allow this device to wake the computer".
8. Repeat steps 4-7 for keyboard also.
Note: these steps are for Windows 7 Operating System, the steps might vary if you are using any other version of Windows Operating System.
Do reply with results.
Please try the below mentioned steps and check if this fixes the problem.
1. Check in the BIOS Setup under "Power Management Settings". "Allowed sleep mode" should be selected as "S3" (Note: this feature is not available for all motherboards, if your computer's motherboard doesn't have this feature try the other steps mentioned below).
2. Click "Start", in the search box type "Power Options", click "Change when the computer sleeps", click "Change advanced power settings", expand "Sleep" change "Allow hybrid sleep" to "Off" and finally click "OK".
3. Click "Start", in the search box type "Device Manager" and hit Enter.
4. Expand "Mice and other pointing devices".
5. Right click the listed device and select "Properties".
6. Click "Power Management" tab.
7. Check the box "Allow this device to wake the computer".
8. Repeat steps 4-7 for keyboard also.
Note: these steps are for Windows 7 Operating System, the steps might vary if you are using any other version of Windows Operating System.
Do reply with results.
Kiran Kumar Singh
Posts
3
Registration date
Thursday April 4, 2013
Status
Member
Last seen
May 17, 2013
Apr 6, 2013 at 06:39 AM
Apr 6, 2013 at 06:39 AM
Hi Zohaib,
Good afternoon!!!!!!!!!!!!!!!!I used the step 2 that you had provided to me and along with that I applied some procedures and now it is working fine. I am free of sleep mode problem now!!!!!!!!!!!!!!!Thank you!!!!!!!!!!
Could you give me some solution(s) why my "restart button" is not working as I am using desktop???Thanks!!!!!!!!!!!!!Best wishes!!!!!!!!!!!!
Good afternoon!!!!!!!!!!!!!!!!I used the step 2 that you had provided to me and along with that I applied some procedures and now it is working fine. I am free of sleep mode problem now!!!!!!!!!!!!!!!Thank you!!!!!!!!!!
Could you give me some solution(s) why my "restart button" is not working as I am using desktop???Thanks!!!!!!!!!!!!!Best wishes!!!!!!!!!!!!
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Apr 8, 2013 at 11:37 PM
Apr 8, 2013 at 11:37 PM
Hi Kiran Kumar Singh,
I am glad to know the issue has been fixed. As for the problem with the reset (restart) button, it could be a faulty button. I recommend replacing only the buttons on the system tower. You can find steps on replacing the power button and reset button from the Service Manual of the Motherboard or the Chassis.
Please revert for clarification.
I am glad to know the issue has been fixed. As for the problem with the reset (restart) button, it could be a faulty button. I recommend replacing only the buttons on the system tower. You can find steps on replacing the power button and reset button from the Service Manual of the Motherboard or the Chassis.
Please revert for clarification.
