Factory reset has got stuck
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kirstyl13
xpcman
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xpcman
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xpcman
Apr 22, 2013 at 01:44 PM
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Apr 22, 2013 at 01:44 PM
Well first off a factory restore is not a fix for a dropped laptop. If the laptop was running when it was dropped then the hard disk was probably damaged. Since the R/W head probably hit the disks. It probably needs a new hard disk and a new copy of Windows installed. If this was an old laptop it's probably cheaper to replace it than apply a temporary fix. The screen and motherboard may have also been damaged and might fail soon.
Good Luck
Good Luck