My destop -start up - tools bar are not working

Closed
Report
Posts
1
Registration date
Wednesday May 22, 2013
Status
Member
Last seen
May 24, 2013
-
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
-
Dear friend !

My computer is LG with Window Xp home edition ( delux ). When I installed the Avira antivirus , my computer is not running properly . when i shut on and put the password , the desktop picture is displayed and stopped there . it can not process. what can i do ? help me please ?

1 reply

Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1

1) Hold the "Ctrl and Shift" keys and press the "Esc" key.

"Windows Task Manager" should be opened.

Click on "File" --> New Task (Run...) --> Type explorer.exe and press Enter.

2) If the problem still exists then

When you switch ON your laptop, start tapping the "F8" key to get

"Windows Advanced Options Menu" options ( if boot menu appears, press "Esc"

key and keep tapping the F8 key)

Select the option "Last Known Good Configuration".

If the problem still exists then follow the step 1 and select the option "Safe

Mode". Let me know if you are able to boot into "Safe Mode".

Good Luck