Inspiron gives the welcome sound and screen then all goes grey

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ASTAF Posts 1 Registration date Friday May 24, 2013 Status Member Last seen May 24, 2013 - May 24, 2013 at 12:01 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - May 24, 2013 at 12:53 PM
My inspiron gives the welcome sound and screen then all goes grey.This happened after updating Adobe.

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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
May 24, 2013 at 12:53 PM
Hi ASTAF,

From your post I understand that your Dell Inspiron computer shows the Dell Logo, then Windows Splash Screen appears, after that you hear the sound and the display becomes gray. As you mentioned the problem started after you updated Adobe, you can try to "Restore" the computer to an earlier date when Adobe was not installed. Please click here to find steps on how to "Restore" the computer to an earlier date.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
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