Black screen HP laptop

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Zacnicmommy Posts 1 Registration date Sunday 16 June 2013 Status Member Last seen 16 June 2013 - 16 Jun 2013 à 10:50
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 16 Jun 2013 à 11:22
When turning on a HP 2000 Notebook it powers on, shows the HP symbol and then goes black. The power button is lit, the F12 is lit, we have tried taking the battery out and holding the power button. Any ideas what else to try?
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jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
16 Jun 2013 à 11:22
Hello,

Try this 1

Go to BIOS --> Load default settings --> Save the settings and exit from it.

Now once again go to BIOS --> Make sure that your hard drive is detected -->

Set the first boot device as "Hard Drive" --> Save the settings and exit from it.

If the problem still exists then check your hard drive connections.

Also perform Hard Drive Self Test from the BIOS.

For more information, click on the below hyperlink "Hard Drive Self Test from the

BIOS".

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00439024

Good Luck