Black screen HP laptop
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Zacnicmommy
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1
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Sunday June 16, 2013
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Jun 16, 2013 at 10:50 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 16, 2013 at 11:22 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 16, 2013 at 11:22 AM
When turning on a HP 2000 Notebook it powers on, shows the HP symbol and then goes black. The power button is lit, the F12 is lit, we have tried taking the battery out and holding the power button. Any ideas what else to try?
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jack4rall
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6428
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Sunday June 6, 2010
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Moderator
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Jun 16, 2013 at 11:22 AM
Jun 16, 2013 at 11:22 AM
Hello,
Try this 1
Go to BIOS --> Load default settings --> Save the settings and exit from it.
Now once again go to BIOS --> Make sure that your hard drive is detected -->
Set the first boot device as "Hard Drive" --> Save the settings and exit from it.
If the problem still exists then check your hard drive connections.
Also perform Hard Drive Self Test from the BIOS.
For more information, click on the below hyperlink "Hard Drive Self Test from the
BIOS".
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00439024
Good Luck
Try this 1
Go to BIOS --> Load default settings --> Save the settings and exit from it.
Now once again go to BIOS --> Make sure that your hard drive is detected -->
Set the first boot device as "Hard Drive" --> Save the settings and exit from it.
If the problem still exists then check your hard drive connections.
Also perform Hard Drive Self Test from the BIOS.
For more information, click on the below hyperlink "Hard Drive Self Test from the
BIOS".
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00439024
Good Luck
