Screen problem
Closed
poppyyorkie
Posts
4
Registration date
Sunday 16 June 2013
Status
Member
Last seen
17 June 2013
-
16 Jun 2013 à 14:16
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 17 Jun 2013 à 16:17
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 17 Jun 2013 à 16:17
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3 responses
jack4rall
Posts
6428
Registration date
Sunday 6 June 2010
Status
Moderator
Last seen
16 July 2020
16 Jun 2013 à 16:40
16 Jun 2013 à 16:40
Hello,
Try this 1
When the prompt appears asking you to select the OS then select Windows 7 and press the F8 key. Select the option "Safe Mode" and let us know if you are able to boot into it without any problem.
Good Luck
Try this 1
When the prompt appears asking you to select the OS then select Windows 7 and press the F8 key. Select the option "Safe Mode" and let us know if you are able to boot into it without any problem.
Good Luck
poppyyorkie
Posts
4
Registration date
Sunday 16 June 2013
Status
Member
Last seen
17 June 2013
17 Jun 2013 à 15:36
17 Jun 2013 à 15:36
Hi Jack4rail
I booted into safe mode as you suggested and win 7 started to load and then the white screen reappeared. I then restarted and loaded win 8 and every thing was ok I tried the repair my computer from the win 7 install disc but after reboot the same white screen appeared.It seems as if i will have to reinstall windows 7
but I don't want to loose my data.
any way round this
thanks for your help
poppyyorkie
I booted into safe mode as you suggested and win 7 started to load and then the white screen reappeared. I then restarted and loaded win 8 and every thing was ok I tried the repair my computer from the win 7 install disc but after reboot the same white screen appeared.It seems as if i will have to reinstall windows 7
but I don't want to loose my data.
any way round this
thanks for your help
poppyyorkie
jack4rall
Posts
6428
Registration date
Sunday 6 June 2010
Status
Moderator
Last seen
16 July 2020
17 Jun 2013 à 16:17
17 Jun 2013 à 16:17
Hello,
Try this 1.
1) Place the Windows 7 disc in the drive and boot from it.
When "Press any key to boot from the Windows 7 installation DVD" appears,
press any key to start booting from installation disc.
Note: If you failed to boot from the installation disc then make sure first boot
device is set as CD\DVD Drive.
2) When the language preference appears, click on Next.
3) When "Install Now" appears --> Click on "Repair your computer" found at the
bottom.
4) Click on "Next" --> Select the option "Use recovery tools that can fix problems
starting Windows" and click on "Next" --> When "System Recovery Options"
appear --> Select the option "System Restore" and follow the instructions.
Good Luck.
Try this 1.
1) Place the Windows 7 disc in the drive and boot from it.
When "Press any key to boot from the Windows 7 installation DVD" appears,
press any key to start booting from installation disc.
Note: If you failed to boot from the installation disc then make sure first boot
device is set as CD\DVD Drive.
2) When the language preference appears, click on Next.
3) When "Install Now" appears --> Click on "Repair your computer" found at the
bottom.
4) Click on "Next" --> Select the option "Use recovery tools that can fix problems
starting Windows" and click on "Next" --> When "System Recovery Options"
appear --> Select the option "System Restore" and follow the instructions.
Good Luck.
