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Toshiba laptop starts up but will not turn on?

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kgaudette18 Posts 1 Registration date Sunday June 16, 2013 Status Member Last seen June 16, 2013 - Jun 16, 2013 at 07:13 AM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Jun 18, 2013 at 11:24 PM
Hello,

I have a Toshiba Satellite S855-01K.. When I press the power button (charging or otherwise) the PC will make a starting up sound but the screen remains black. I've tried taking the battery out and trying holding the power button for a minute, holding it upside down, starting it up while pressing 0 or Esc. I'm really bummed out, the laptop itself was only bought in October or so and it was a Christmas gift so I didn't even begin using it until then! I just don't want to lose everything on it, I do have a good amount of music that Id prefer not having to re download.

I dis just get it to briefly turn on by removing battery/power cord, holding the button for 30 seconds and then inserting the power cord. The Toshiba screen came up for maybe 3 seconds and then the power does again. Gahhhh so annoying!

Thanks

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carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 145
Jun 18, 2013 at 11:24 PM
Try removing the ram and resetting it.
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