Monitor screen goes blank

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oo7.sankarg Posts 1 Registration date Saturday July 13, 2013 Status Member Last seen July 13, 2013 - Jul 13, 2013 at 01:46 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jul 15, 2013 at 09:20 AM
Monitor screen goes blank suddenly but pc still running. Please assist.

1 reply

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Jul 15, 2013 at 09:20 AM
Hi oo7.sankarg,

Try the following steps and check if the issue is fixed:

1. Re-seat monitor cable (VGA/DVI/HDMI) and check.
2. Reset the monitor to factory defaults (if this option is available). Run Self-test on the Monitor (if the manufacturer has provided this feature). If Monitor supports Built-In Diagnostics, run the test. If test fails; the Monitor is faulty, else follow next Step.
3. Start the computer in BIOS (System Setup) and check if the video is continuous. If yes, follow next step. Else, the problem might be with the Video Card in the machine.
4. If the computer manufacturer has provided diagnostics feature in your computer, please try running the same and check if it produces any error code.

The above steps may apply to some of the computer/monitor models, refer to the user's manual for more details.
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