Cannot open usb

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Tuesday July 16, 2013
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i got problem, when i plug my usb it cannot view on My Computer, the name of my device is JAy, but it appears as removable disk E, and then when i click open there is notification that promt " reformat - yes or no. what should i do. i have important files in my usb, PLs help.

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Monday February 1, 2010
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This type issue could be caused by a USB virus. It will spread to all of your USB memory devices and hard disk.

Here is a tool to remove the virus and vaccinate your USB against further viruses.


Download UsbFix (created by El Desaparecido) on your desktop.

http://ccm.net/download/download-24089-usbfix

If your antivirus gives an alert, ignore it and temporarily deactivate the antivirus.
Plug in your usb devices (Flash drive, pen drive. External HD etc...) don't open them.
Double click sur UsbFix.exe.

Click on deletion
.
Let the tool work.
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