unable to access wireless connectionSolved/Closed

Question

Not sure where to post this, so if in wrong spot please move it.I am trying to set up my HP laptop to netgear wireless.  I did the set up, says I have a strong signal, but when I unplug the ethernet  it says no internet connection.  I don't show the wireless icon either in the tray.  just the normal icon.  I was so happy to get this laptop, now I can't get it to work wireless.  Please explain in simple terms.  I don't understand all the computer jargon.  thanks, hope you can help

jack4rall · Answer

Hello,
Try this 1
Let us know your HP laptop complete model number. Click on the below hyperlink "Model number" for the 
instructions regarding how to find it
Model number
Also let us know your netgear router model number and the Operating System you are using.
Good Luck

pdpo222 · Answer

Ok the p/n for the laptop is 387UA#ABA       Net Gear is N150 wireless router WNR 1000  Hope that is what you need.  Thanks for the quick response.

jack4rall · Answer

Hello,

Try this 1

First make sure that the "Wireless Button" is turned ON.

Click on the below hyperlink "Wireless Button".

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00310093#N952

Scroll down and refer to "Verify the wireless network device power switch is on"

Click on the below hyperlink "Wireless Setup". You can find the basic information.

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00045244

Good Luck

pdpo222 · Answer

Thanks alot, but I don't show some of what they are talking about.  Maybe cause I have Vista.  I give up....lol.  It makes a good desktop. lol

pdpo222 · Answer

Ok somehow it connected.  Not sure what I did, but the ethernet cable is not on and it its working.  Thanks for all the help.  I really appreciate it.

Unable to access wireless connection

5 replies

Subscribe To Our Newsletter!