Unable to access wireless connection

Solved/Closed
pdpo222 Posts 4 Registration date Friday July 19, 2013 Status Member Last seen July 19, 2013 - Jul 19, 2013 at 01:07 AM
pdpo222 Posts 4 Registration date Friday July 19, 2013 Status Member Last seen July 19, 2013 - Jul 19, 2013 at 10:29 PM
Not sure where to post this, so if in wrong spot please move it.I am trying to set up my HP laptop to netgear wireless. I did the set up, says I have a strong signal, but when I unplug the ethernet it says no internet connection. I don't show the wireless icon either in the tray. just the normal icon. I was so happy to get this laptop, now I can't get it to work wireless. Please explain in simple terms. I don't understand all the computer jargon. thanks, hope you can help

5 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 19, 2013 at 05:24 AM
Hello,
Try this 1
Let us know your HP laptop complete model number. Click on the below hyperlink "Model number" for the
instructions regarding how to find it
Model number
Also let us know your netgear router model number and the Operating System you are using.
Good Luck
0
pdpo222 Posts 4 Registration date Friday July 19, 2013 Status Member Last seen July 19, 2013
Jul 19, 2013 at 07:15 AM
Ok the p/n for the laptop is 387UA#ABA Net Gear is N150 wireless router WNR 1000 Hope that is what you need. Thanks for the quick response.
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 19, 2013 at 02:01 PM
Hello,

Try this 1

First make sure that the "Wireless Button" is turned ON.

Click on the below hyperlink "Wireless Button".

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00310093#N952

Scroll down and refer to "Verify the wireless network device power switch is on"

Click on the below hyperlink "Wireless Setup". You can find the basic information.

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00045244

Good Luck
0
pdpo222 Posts 4 Registration date Friday July 19, 2013 Status Member Last seen July 19, 2013
Jul 19, 2013 at 07:15 PM
Thanks alot, but I don't show some of what they are talking about. Maybe cause I have Vista. I give up....lol. It makes a good desktop. lol
0

Didn't find the answer you are looking for?

Ask a question
pdpo222 Posts 4 Registration date Friday July 19, 2013 Status Member Last seen July 19, 2013
Jul 19, 2013 at 10:29 PM
Ok somehow it connected. Not sure what I did, but the ethernet cable is not on and it its working. Thanks for all the help. I really appreciate it.
0