Battery having cross symbol

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sskumarg
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Thursday August 1, 2013
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August 1, 2013
- Aug 1, 2013 at 02:55 AM
Zohaib R
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Sunday September 23, 2012
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- Aug 1, 2013 at 07:12 AM
hi everyone im siva,,

i have dell mini laptop 1018,but showing battery cross symbol plez suggest this issue.

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Zohaib R
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Sunday September 23, 2012
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Aug 1, 2013 at 07:12 AM
Hi siva,

How old is the computer and the battery in it?

Please try the below mentioned steps and see if these steps help:

1. Disconnect all peripherals and confirm if system is working fine with AC Adapter only.
2. Remove AC adapter, Battery and drain flea power by pressing and holding the power button for 10-15 seconds. Re-connect the AC Adapter and battery and check if there still a cross on the Battery Icon.
3. Check the AC Adapter status in the BIOS. Ensure it is not Unknown/Not Detected.
4. Try charging the battery with the notebook powered off.
5. If any of these steps do not work, please update the BIOS. Click here to download the updated BIOS for Inspiron 1018.
Note: Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
6. Try swapping with a known good battery (if available). If known good battery works, the battery is faulty.
7. Try running "Primary Battery test" using Dell Diagnostics. Click here to find steps on how to run Dell 32-Diagnostics.
8. Run the "MS-Fix it" for "Fix power consumption problems and extend the laptop battery life". Click here to access this "MS-Fix it".

Do reply with results.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell
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