Have an innormous problem with the cd rom

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Azi62 Posts 2 Registration date Friday August 9, 2013 Status Member Last seen September 6, 2013 - Aug 9, 2013 at 05:59 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 10, 2013 at 06:52 PM
Hello,
I m azhar. I have an acer machines e727. It was working fine few days back. But suddenly my cd rom stopped working. It is not shown in device manager. I have tried microsofts fix. But as it is not in device manager i cannot fix that. I also tried upper n lower filters. But those are not there. I m using win 7 ultimate. I tried updating driver but i cant do that because i dont know how to do it. And also forgot to say a thing. That is even if i press the button on the cd tray it does not open and the light of the cd tray is always glowing. Its not flashing it just keeps glowing. So i cannot open the cd tray to place any cd. Neither i can find it in my computer or device manager. Any help would be appreciable.
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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,830
Aug 10, 2013 at 06:52 PM
My best guess is that the drive electronics have failed and you will need to replace the drive. A good repair shop should be able to do that for you.

Good Luck
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